Frequently Asked Questions

There may be an equipment failure or chemical imbalance with the water. Bring in a sample of water for a free water test along with some photos of your pool equipment.

The pH or Chlorine levels may not be right. Bring in a water sample from your pool for a free test.

This is an equipment failure. We recommend getting this kind of problem repaired sooner rather than later to limit the damage done to your pump.

This could be one of many things. Bring the pool cleaner into the shop for a free quote to repair it.

This is a chemical imbalance generally caused by low chlorine. Come in for a free water test so that we can get the balance just right and give you the best advice on how to get rid of it.

No they don’t. Bring in a picture or the make and model of the chlorinator so that we can accurately get your salt level correct.